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Terms and Conditions

Effective Date: June 15, 2026  ·  CLASSIQ EDTECH LLP

Welcome to ClassIQ, operated by CLASSIQ EDTECH LLP ("ClassIQ", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our mobile applications, web portal, website (www.classiq.in), and all related services.

By accessing or using ClassIQ, you agree to these Terms and Conditions. If you do not agree, please do not use ClassIQ.

1. About ClassIQ

ClassIQ is a digital platform designed for schools to manage communication and operations including chat, notices, student management, academic analytics, fees, transport, and school administration.

2. Eligibility

You may use ClassIQ only if you are:

  • A registered school or educational institution
  • A school administrator
  • A teacher or staff member
  • A parent or guardian
  • A student authorized by the school and/or parent or legal guardian

Users below 18 years of age should use ClassIQ only under authorization or supervision of their school, parent, or legal guardian. Unauthorized access or use is prohibited.

3. Account Responsibility

Users are responsible for:

  • Maintaining accurate account information
  • Protecting login credentials and OTPs
  • Securing devices used to access ClassIQ
  • Ensuring account activity is authorized

You must notify us of any unauthorized account access.

4. Acceptable Use

You agree not to use ClassIQ to:

  • Harass, bully, abuse, or threaten others
  • Share offensive, illegal, or harmful content
  • Share inappropriate or explicit media
  • Misuse student or school data
  • Impersonate another person
  • Attempt unauthorized access
  • Damage or disrupt platform functionality
  • Upload malware or malicious files

All users, including students, must maintain respectful and lawful communication.

5. School Responsibility

Schools are responsible for uploading accurate data, obtaining required permissions and consents, ensuring lawful data collection, managing internal access permissions, and complying with applicable laws. ClassIQ is not responsible for inaccuracies in school-provided data.

6. Data Ownership

Schools retain ownership of all student, parent, staff, and institutional data uploaded to ClassIQ. ClassIQ retains ownership of its software, platform design, technology, branding, features, and infrastructure.

7. Fees and Subscription

Certain services may require paid subscriptions. Unless stated otherwise:

  • Fees are non-refundable
  • Delayed payments may affect service access
  • Pricing may change with prior notice

Free trials or pilot programs may be offered at our discretion.

8. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. Temporary interruptions may occur due to maintenance, updates, network issues, third-party outages, or technical failures.

9. Third-Party Services

ClassIQ may integrate with third-party providers such as payment gateways, GPS vendors, SMS providers, and cloud infrastructure. ClassIQ is not responsible for failures caused by such providers.

10. Limitation of Liability

To the maximum extent permitted by law, CLASSIQ EDTECH LLP shall not be liable for missed notifications, delayed message delivery, GPS inaccuracies, payment failures, third-party outages, or indirect or consequential losses.

11. Suspension or Termination

We may suspend or terminate access for violation of these Terms, fraud or misuse, security risks, or non-payment. Schools may also revoke user access.

12. Privacy

Use of ClassIQ is governed by the Privacy Policy. By using ClassIQ, you consent to data processing described therein.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be published on our app, portal, and website. Continued use means acceptance of the revised terms.

14. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to courts in Tamil Nadu, India.

15. Contact

For any concerns or support, reach us at:

CLASSIQ EDTECH LLP
5-10, Sasthri Nagar, Kovilpatti, Thoothukudi District, Tamil Nadu – 628501
Email: contact@classiq.in
Website: www.classiq.in

By using ClassIQ, you confirm that you have read, understood, and agreed to these Terms and Conditions. · CLASSIQ EDTECH LLP · All rights reserved.

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