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Privacy Policy

Effective Date: June 15, 2026  ·  CLASSIQ EDTECH LLP

Welcome to ClassIQ, operated by CLASSIQ EDTECH LLP ("ClassIQ", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile applications, web portal, website (www.classiq.in), and related services.

By accessing or using ClassIQ, you agree to this Privacy Policy. If you do not agree, please do not use ClassIQ.

1. About ClassIQ

ClassIQ is a digital communication and school management platform for schools, administrators, teachers, staff, parents, guardians, and students. Our services may include:

  • School communication and class chat
  • Notices and announcements
  • Student management and academic analytics
  • Event tracking and fees management
  • Transport tracking
  • School administration tools

2. Information We Collect

We may collect information including:

  • School information
  • Student details
  • Parent / guardian details
  • Staff information
  • Messages and notices
  • Photos, videos, and documents
  • Payment-related records
  • Device and technical information
  • Location data (for transport features, when enabled)

This may include personal data such as names, phone numbers, email addresses, academic records, attendance, achievements, and related school data.

3. How We Use Information

We use information to:

  • Provide ClassIQ services and enable communication
  • Deliver notices and alerts
  • Manage student records and support academic workflows
  • Improve platform performance
  • Provide customer support
  • Maintain security and prevent misuse
  • Comply with legal obligations

4. Data Ownership

Schools retain ownership of student, parent, staff, and institutional data uploaded to ClassIQ. ClassIQ acts as a technology service provider for processing such data to deliver services.

5. Data Sharing

We do not sell personal data.

We may share data only with trusted service providers such as cloud hosting providers, notification providers, payment processors, SMS / email providers, and analytics or GPS providers. We may also disclose data if required by law.

6. Children's Privacy

Since ClassIQ is used by schools, it may process personal data belonging to minors, including students using the platform directly. Student accounts may be created and managed by schools acting under lawful educational authority, parents or legal guardians, or authorized school administrators.

Where required, schools and/or parents are responsible for obtaining necessary permissions for student access and data processing. By allowing a student to access ClassIQ, the school, parent, or guardian confirms such access is authorized.

7. Security

We take reasonable security measures including secure connections (HTTPS/TLS), access controls, password protection, secure cloud infrastructure, and monitoring and backups. However, no digital system can guarantee absolute security.

8. Data Retention

We retain data only as long as reasonably necessary to provide services, support schools, maintain records, and comply with legal requirements. Data may be deleted, archived, or anonymized after service termination.

9. User Rights

Subject to applicable law, users may request to access their data, correct inaccurate data, request deletion, withdraw consent, or raise complaints. Certain requests involving school records may require school approval.

10. Third-Party Services

ClassIQ may integrate with third-party services such as payment gateways, cloud providers, Maps / GPS services, and messaging services. ClassIQ is not responsible for failures caused by such third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our mobile application, web portal, and official website. Continued use after updates means acceptance of the revised policy.

12. Contact

For privacy-related concerns or support, reach us at:

CLASSIQ EDTECH LLP
5-10, Sasthri Nagar, Kovilpatti, Thoothukudi District, Tamil Nadu – 628501
Email: contact@classiq.in
Website: www.classiq.in

By using ClassIQ, you confirm that you have read, understood, and agreed to this Privacy Policy. · CLASSIQ EDTECH LLP · All rights reserved.

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